How to Check Warranty
Step 1: Go to the site https://rheem.registermyunit.com
Step 2: Select the correct brand (⚠️ Must match the nameplate exactly.)
Step 3: Log in (recommended for contractors)
Why log in:
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Faster lookups
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Save equipment
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Access full warranty details
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Track registrations
If they don’t have an account, they can create one.
Step 4: Choose “Warranty Verification” or “Lookup”
After selecting the brand (and logging in if applicable), look for:
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Warranty Verification
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Check Warranty Status
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Verify Warranty
(This wording varies slightly by brand.)
Step 5: Enter required equipment info
Contractors will need:
✅ Serial Number (most important)
✅ Model Number (sometimes required)
✅ Installation Date (optional but helpful)
Pro tip for your counter team:
👉 Serial number alone usually works for a quick check.
Step 6: Review warranty results
The system will show:
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Warranty start date
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Warranty end date
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Registered vs. unregistered status
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Parts coverage details
Common Contractor Pain Points (good to know)
If no record shows:
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Unit may not be registered
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Serial entered incorrectly
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Brand mismatch
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Too new in system (rare)
If unregistered:
👉 Contractor can often register it on the same portal.