RunTru Warranty Claim

WARRANTIES THAT WILL BE COMPLETED WITHOUT A PROCESSING FEE:

• Equipment that is purchased from AC Supply.

- AND -

• Equipment is registered with the manufacturer, and AC Supply verifies the warranty to be active.

IF THE ABOVE CRITERIA ARE NOT MET, A $50.00 PROCESSING FEE WILL BE ASSESSED.

ADDITIONAL TERMS:

• Warranty parts will only be ordered with a completed Warranty Form.

• A credit will only be issued with a completed Warranty Form.

• The Warranty Form must be completed before the contractor takes possession of replacement parts. The credit will not be issued if the Warranty Form is completed afterward.

• The customer is responsible for all freight costs of warranty parts.

• Defective part(s) must be returned within seven (7) days of the contractor taking possession of warranty part(s), or the credit will not be issued.

• If special ordered warranty parts are not picked up within 14 days, a 50% restocking fee will be charged, and parts will be shipped back to the manufacturer. Note: Customer is responsible for both incoming and outgoing freight costs on all returned parts

• All Warranty Processing Fees for COD customers will be deducted from warranty part credit if not paid up-front.