RMI Resources
Website Support
To learn more about our website, see our website demo video. To schedule 1:1 website training, email websitesupport@rmadden.com.
Product Support & Technical Service Group
Have a technical product question? Reach out to the product experts in our Technical Services Group at (512) 339-5444 or ttd@rmadden.com.
Order Support
Recent orders, order status, invoices, serial numbers, and more can be found on the Account Dashboard. If you have specific ordering requests or needs, please call/text your local branch – contact information can be found below.
Credit & Accounts Support
Our credit department can be reached at credit@rmadden.com. They can help answer questions about billing, payments, and invoices as well as update your account information for any address or contact changes.
Warranty Resources
Access to ServiceBench, FAS Extended Warranties, Claim Forms, and more can be found on the Warranties page. If you have specific warranty requests, please email warranty@rmadden.com. To find a specific warranty contact for your branch location, please view the FAQ Document.
TEXT/SMS
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